We're excited to serve you through our customer portal, designed to enhance your experience and provide you with easier access to support resources. Our portal offers a streamlined interface to help you find the information you need quickly and efficiently.

Signing Up for Access: Step-by-Step Guide

We understand that getting started with a new portal can sometimes be confusing, so we've put together a simple guide to help you sign up and gain access to your organization-specific articles, tickets, and instance-specific support information.

Step 1: Access the Portal

To begin, simply visit our customer portal at portal.cognizer.com. You can also access the portal directly from our website by clicking on the "Support" or navigating directly to support.cognizer.com.

Step 2: Click on "Sign In"

Once on the portal homepage, click on the "Sign In" button located in the top right corner of the screen. This will take you to the registration page where you can create your account.

Step 3: Fill Out the Registration Form

On the registration page, you'll be prompted to fill out a short form with your basic information. Please make sure to use your company email address to ensure seamless access to your organization-specific resources.

Step 4: Verify Your Email Address

After submitting the registration form, you'll receive an email with a verification link. Click on the link to verify your email address and complete the registration process.

Step 5: Log In to Your Account

Once your email address is verified, return to the portal and log in to your account using the credentials you provided during registration.

Step 6: Explore Your Resources

Congratulations! You're now logged in to your Cognizer customer portal. Take some time to explore the various sections of the portal, including articles, tickets, and support information specific to your organization's instance.

Need Help?

If you encounter any issues during the registration process or have questions about using the portal, our support team is here to help. Simply click on the "Submit a Request" link within the portal to reach out to our support team, and we'll be happy to assist you.

We hope you enjoy using our new customer portal and find it to be a valuable resource for all your support needs. Thank you for choosing Cognizer!

Warmest regards,
Edward Castro
Customer Success Team
Cognizer AI